Please feel free to try our free VIN decoder
It supports VINS from 1964 to 2022 and door tag options from 1964 to 1973
If a part is stated as ‘Currently in stock’ in green, rest assured that part is on our shelves and ready to ship. When looking online, if a part is marked as ‘Currently out of stock’ this means it’s either on it’s way from the states to be replenished, or, your order will prompt us ordering more from our suppliers and we will give you an arrival estimate once the order is placed.
The third stock level you may see is ‘Special Order Item’. This is reserved for more specialist items and as a result, we order these in only when requested, so, your online order will kickstart this process, and we will again give you an estimated time of arrival once your order is placed.
This is always a tricky one, as over the phone technical support can be challenging at the best of times. As a result, we ask you to trust our model year/descriptions online, but, that if you do still have questions, that they be emailed to: sales@mustangmaniac.co.uk containing as much information as you can, and where possible photos (a picture does tell a 1000 words) so we can best advise the part you need. This communication will be in the form of part numbers, which you can use to search our web shop, and complete your order online.
Having a web shop means we are ‘open’ 24hours a day, 7days a week, 365days a year, saying this, our shipping days are Mon-Fri, with orders completed before 11:30am being sent out the same day, not bad for a ‘small parts distributor’ from the UK. You will have a choice of shipping, the reason we let you pick? You know their routes in your area and how close you are to their depot, should you not be in for delivery.
Any returns please send to:
Please include in the parcel your name, address, invoice number and the reason for return. Once the parcel has reached our office we will then proceed to inspect the returned items and will refund you the amount of the returned item back to the same account with 14 days. Our returns policy is that any items which has been returned after 28 days of purchase may not receive all of the money back from the item due to restocking fee.
Using email is the best method for general contact, allowing us to give you a thorough answer to your question and even provide links for what your looking for online. This also includes the progress of your order, online order returns and service/restoration requests. Mustang Maniac isn’t some huge corporation interested in only taking your money, we are a family run business who care about you and your Mustang. We hope our reputation of stocking only the finest Mustang parts and Accessories precedes us, so, your feedback is always gratefully received. Find us on FaceBook and keep up to date with our weekly Blog.